Executive Director and Physician Assistant Recognized for Excellence
Wayne Memorial Community Health Centers (WMCHC) is proud to announce that two members of its team received APEX awards (Awards for Primary Care Excellence) from the Pennsylvania Association of Community Health Centers (PACHC) on Oct. 10, 2018. PACHC is a statewide membership services organization representing community health centers in rural and urban communities across the Commonwealth.
Kenneth Bannon, PA-C, physician assistant at Carbondale Family Health Center and Honesdale Family Health Center, was presented the Customer Service Excellence award in recognition of his exemplary customer service to health center patients and colleagues. Bannon is consistently the highest scoring of the health center’s 35 primary care providers as measured by the Crossroads Patient Experience surveys and receives nearly perfect scores in all provider ratings.
WMCHC Executive Director, Frederick Jackson says, “Kenny sets the bar for our practice in both quality and customer service. An advocate for his patients, he pushes us all to work to his level.”
Frederick Jackson was presented the Carolyn Baxter Lifetime Achievement Award given at the direction of the PACHC Board of Directors in recognition of his long-term commitment to the Community Health Center mission of access to affordable, quality health care for all. Jackson was hired as executive director of Wayne Memorial Community Health Centers in 2007. In his 11 years at the health center, the organization has grown to now having nearly 300 employees with eight primary care offices, four women’s health offices, two dental offices, a neurology office, a surgical office, a behavioral health office, a pediatric office and a Veteran’s Outpatient Clinic. Jackson is a passionate and committed leader.
WMCHC a federally qualified health center clinically affiliated with Wayne Memorial Health System, Inc. For more information on all services, visit www.wmchc.netwww.wmchc.net or call 570-253-8390
Photo: Seated, l. to r.: Jackson, Bannon and Wayne Memorial Hospital CEO David Hoff. Standing: Kara Poremba, RN practice manager, Women’s Health; James Cruse, MD, Honesdale Family Health Center; Norma Nocilla, quality director & risk manager, WMCHC; Nichole Yannone, dental practice manager, WMCHC; David Jackson, administration, WMCHC; Wynter Newman, practice manager, WMCHC; Erica Brown, administration, WMCHC; Gail Peterson, practice manager, WMCHC; Bob Fortuner, finance director; WMCHC and Mike Clifford, Chief Financial Officer, Wayne Memorial Hospital.